About Pretzel
Hospitality technology should make running a venue easier.
Pretzel was built around a simple idea: hospitality businesses shouldn't need a collection of disconnected systems just to run their day. We're building one connected platform that brings together ordering, payments, kitchen operations, customer relationships and business insights.
A team you can count on
Serving business Australia wide.
Partnering with the best
WHY WE BUILT PRETZEL
Running a hospitality business is already complicated. The technology behind it shouldn't make things harder.
Too many venues are stuck stitching together separate systems for their POS, online ordering, kitchen, payments, customers and reporting — often paying more while getting less visibility over their business. We started Pretzel to change that.
Our goal is to build one connected hospitality platform that's powerful enough to run the whole operation, but simple enough to stay out of the way during service.
BUILT IN AUSTRALIA
Built here. Supported here.
Pretzel is built and supported by our team in Melbourne for hospitality businesses across Australia.
Being close to our customers means we can listen, learn and improve quickly — whether that's solving a problem during service, understanding a unique workflow or building something that makes running their venue easier.
HOW WE BUILD
Built differently.
Hospitality first
We build around how hospitality businesses actually operate — not generic retail workflows.
Listen, then build
Some of our best ideas come directly from the venues using Pretzel every day.
Keep it connected
We believe your technology should work together, from the first order to the next customer visit.
Keep improving
Hospitality doesn't stand still, and neither do we. Pretzel continues to evolve as our customers and the industry change.
Our Edge
Why Choose Pretzel?
Choose Pretzel for a POS system that understands and supports your local business. Experience the difference a local, dedicated team can make. Contact us today to learn more about our tailored POS solutions and how we can help your business thrive in the heart of Melbourne.
Locally Developed: All our technology is designed and built in Melbourne.
Real-Time Support: Get immediate assistance from our Melbourne-based support team.
Personalised Service: Tailored solutions to meet the unique needs of your business.
Community Investment: Supporting local jobs and the Melbourne economy.
REAL PEOPLE. REAL SUPPORT.
When you need us, we're here.
Hospitality doesn't stop because your technology has a problem. Our Australian-based team is here to help you get back to service quickly — without being passed between endless support queues.
Note from the founders
We're just getting started.
