POS FOR CAFÉS
Built for the morning rush.
From customised coffees and regular customers to takeaway orders, payments and the kitchen — Pretzel keeps your café moving.
BUILT FOR CAFÉS
Every second counts when the queue starts building.
Coffee modifications, regulars, takeaway orders and payments shouldn’t slow your team down. Pretzel brings everything together so you can serve customers faster and keep them coming back.
ONE CONNECTED PLATFORM
From the counter to the kitchen.
Stop stitching together different systems for taking orders, managing the kitchen, accepting payments and understanding your business.
Point of Sale
Take coffee, food, dine-in and takeaway orders quickly, with modifiers exactly where your team needs them.
Online Ordering
Let customers order ahead from your own branded online store with 0% commission on direct orders.
Kitchen Display
Send drinks and food to the right preparation areas and give your team a clear view of what’s next.
VIP Discount Code
APR-VIP-20-OFF
Morning Regulars Offer
Weekdays until 10am
Free size upgrade on any coffee
Marketing Automation
Build your customer database and bring people back with targeted email and SMS campaigns.
FROM FIRST ORDER TO NEXT VISIT
Make every café visit count.
Every order helps you run a better service, understand your business and build relationships that bring customers back.
Take the order
Keep the queue moving.
Take customised coffee and food orders quickly, whether customers are dining in or taking away.
Send to kitchen
Barista. Kitchen. Sorted.
Send items to the right preparation station so everyone knows what’s next.
Take payment
Get them on their way.
Integrated payments make checkout quick and keep the payment connected to the order.
Understand the result
Know what’s happening.
See sales, products, customers and performance so you can understand what’s driving your café.
BRING THEM BACK
Turn visits into regulars.
Use customer data and targeted marketing to give customers another reason to visit.
BETA
MEET YOUR HOSPITALITY ADVISOR
Your café, with an AI advantage.
Pretzel AI turns your café’s data into answers, insights and recommendations that help you make better decisions.
Seamless Integrations
Connect the tools your café already uses.
Connect the tools that simplify your operation, eliminate manual effort and help your team work more efficiently—from accounting to phone, email and SMS marketing.
Integrated Payments
Connect to the payment provider that works for you
Connect Pretzel to your preferred EFTPOS provider with direct integrations and middleware options.
SIMPLE, FLEXIBLE PRICING
Simple pricing. Built around your café.
Start with the essentials and add the tools your café needs as you grow. No bloated packages. No paying for features you don’t need.
Switching is easy
We’ll handle the setup. You keep making coffee.
WHY CAFÉS CHOOSE PRETZEL
Built for cafés, not adapted to them.
Run better. Know more. Grow faster.
FAQ
Everything you need to know
Find quick answers to common questions about how our platform works.
01
What is Pretzel?
Pretzel is an all-in-one hospitality platform that brings your POS, online ordering, kitchen, payments, reporting, customer engagement and AI together in one connected system.
02
Can Pretzel replace my current POS?
03
How difficult is it to switch to Pretzel?
04
How much does Pretzel cost?
05
How do I get started with Pretzel?
Make every café visit count.
From the morning rush to your most loyal regulars, Pretzel brings orders, payments, customers and insights together.