QUICK SERVICE POS
Built for speed. Ready for the rush.
From customised orders and meal deals to online ordering, payments and the kitchen — Pretzel keeps your quick service operation moving.
Built for Quick Service
When the orders pile up, every second matters.
Pretzel keeps ordering simple and your operation connected — helping your team take orders faster, reduce mistakes and keep customers moving.
ONE CONNECTED PLATFORM
From order to kitchen. Without the chaos.
Stop stitching together different systems for taking orders, managing the kitchen, accepting payments and understanding your business.
Point of Sale
Faster orders. Shorter queues. Keep ordering simple even when the menu isn't — with modifiers, combos and deals built into the flow.
Online Ordering
Turn online orders into direct orders. Give customers your own branded way to order online, with 0% commission on direct orders.
Kitchen Display
Every order. One kitchen flow. Bring counter and online orders together so your kitchen has one clear view of what's next.
VIP Discount Code
APR-VIP-20-OFF
Morning Regulars Offer
Weekdays until 10am
Free size upgrade on any coffee
Marketing Automation
Turn customers into regulars. Build your customer database and bring people back with targeted email and SMS campaigns.
FROM FIRST ORDER TO NEXT VISIT
Keep every part of service moving.
Every order helps you run a better service, understand your business and build relationships that bring customers back.
Take the order
Fast from the first tap.
Take counter, takeaway and online orders without slowing down the queue.
Send to kitchen
Straight to the team making it.
Orders flow directly to the kitchen so your team knows what to make and when.
Take payment
Keep checkout moving.
Integrated payments connect the transaction to the order and get customers on their way.
Understand the result
Know what's driving sales.
See your best sellers, busy periods, average order value and overall performance.
BRING THEM BACK
Turn transactions into customers.
Build customer profiles and use targeted marketing to drive the next order.
BETA
MEET YOUR HOSPITALITY ADVISOR
Pretzel AI turns your sales and operational data into answers, insights and recommendations that help you make better decisions.
Pretzel AI turns your café’s data into answers, insights and recommendations that help you make better decisions.
WORKS WITH YOUR SETUP
Connect the tools that keep your business moving.
From integrated payments to accounting, delivery and marketing, Pretzel connects with the tools your operation already relies on.
Integrated Payments
Connect to the payment provider that works for you
Connect Pretzel to your preferred EFTPOS provider with direct integrations and middleware options.
SIMPLE, FLEXIBLE PRICING
Simple pricing. Built around your café.
Start with the essentials and add the tools your café needs as you grow. No bloated packages. No paying for features you don’t need.
Switching is easy
We’ll handle the setup. You keep making coffee.
WHY CAFÉS CHOOSE PRETZEL
Built for cafés, not adapted to them.
Run better. Know more. Grow faster.
FAQ
Everything you need to know
Find quick answers to common questions about how our platform works.
01
What is Pretzel?
Pretzel is an all-in-one hospitality platform that brings your POS, online ordering, kitchen, payments, reporting, customer engagement and AI together in one connected system.
02
Can Pretzel replace my current POS?
03
How difficult is it to switch to Pretzel?
04
How much does Pretzel cost?
05
How do I get started with Pretzel?
Make every café visit count.
From the morning rush to your most loyal regulars, Pretzel brings orders, payments, customers and insights together.